Shipping policy
Shipping
We want to deliver our products to you as quickly as possible. We offer free standard delivery for orders above AED 200 within the UAE.
We offer 3 types of shipping through our preferred courier service to suit your individual requirements:
Dubai
- Same business day delivery: AED 40.00
- Next business day delivery: AED 30.00
- Standard delivery up to 3 business days: AED 20.00
Other Emirates
- Next business day delivery: AED 30.00
- Standard delivery up to 3 business days: AED 20.00
We currently only ship within the UAE.
Same Day Delivery
For same day delivery the order must be placed before 12:00 PM UAE time on a business day (Monday through Friday). The order will be delivered between 5:00 PM to 10:00 PM on the same day.
Same day delivery is not available for orders placed on Saturday and Sunday.
Next Day Delivery
For next day delivery, the order must be placed before 4:00 PM UAE time on a business day (Monday through Friday). The order will be delivered between 12:00 PM to 10:00 PM on the next day.
Next day delivery is not available for orders placed on Friday and Saturday. Any order placed on Friday/Saturday for next day delivery will be delivered on Monday.
Standard Delivery
Standard delivery takes up to 3 business days within the city and up to 5 business days for remote areas in the UAE.
You will receive a delivery notification and tracking number once your package has been dispatched.
Remote Areas in UAE
The following locations are considered remote areas, hence, it may take up to 5 business days for delivery. A delivery fee of AED 40.00 will be applied for these locations.
| ABU DHABI | AL AIN | FUJAIRAH |
| SILA | AIRPORT | SIJI AL HAIL |
| JABAL DAN | AL OHA | DUSAN SIGHT |
| GAYATHI | AL REMAH | BAARAOUD |
| AL RUWAIS | AL SAAD | ZUBARA |
| ZAYED CITY | AL WAGAN | AL BADIYAH |
| MIRFA | FOUAA | DADNA |
| MAZIRA | GOEA | MURBA |
| GHAWAIFAT | HEEYAR | AL HAIL (CRUSHERS/DUSAN SITE) |
| LIWA | KHALIDIYA | SHIJI |
| HAMIM | MAZYAD RESIDENCE | SHAHMA RESIDENTIAL AREA (DHAID) |
| TARIF | NAAMA | UMM AL QUWAIN |
| HABSHAN | NAHEL | FALAJ AL MULLA |
| ZAFRAH | NEW OL DHAHIR | FAAFA |
| ETC | NEW DAD | AL SHAKBOT CITY |
| NEW TRUCK ROAD | DHAID | |
| SHUIB | THUBAN | |
| SHUIBA | MALEHA | |
| SULAIMAT | MADAM | |
| UMM GHAFA | HATTA | |
| ABU GARAYYA | RAS AL KHAIMAH | |
| MARKANIYA | ADAN | |
| NAHEL | AL JEER | |
| SWEIHAN | SHAAM | |
| ALTAYEBAH | KHATH | |
| AL FAQQA | MANAMA | |
| AL HAIYIR | MADAM | |
| UD AL BAYDA | AL GHAIL | |
| AL LISAILI | SAADI GARAYYA | |
| MURQUAB | PIONEER CEMENT FACTORY | |
| KHATIM | RAK AIRPORT | |
| AL KHAZNA | JAZIRA AL HAMRA | |
| REMAH | ADAN | |
| ABU SAMRA | AL JEER | |
| NEW SHWAIB | AL GHAIL | |
| JABAL HAFEET | KHOR KHOR | |
| AYN AL FAYDAH | KHATH | |
| MODAFANAH (OMAN BORDER) | SHAM | |
| GHALILAH | ||
| AL QIR |
